Last updated: 28 October 2026
Official ChefMagz Ltd (“ChefMagz”, “we”, “us”, “our”) provides private chef, event catering, mail-order roast dinner (Roasted by ChefMagz), and athlete chef placement services. This policy explains what personal data we collect, why we collect it, how we use it, and the rights you have over it. It applies to clients, corporate contacts, event guests, athlete-agency clients, and website or order-form users.
1. Who we are
Data controller: Official ChefMagz Ltd, 3rd Floor, 86-90 Paul Street, London, England, EC2A 4NE. Contact: 07873895811.
2. What personal data we collect
- Contact details: name, email address, phone number, delivery or event address
- Order and booking details: delivery or event date, guest numbers, menu choices, dietary requirements and allergen information
- Payment information: billing details and transaction records (card numbers are handled by our payment processor, Stripe, and are not stored by us)
- Account details: if you create an account on this website, your login email, order history and Roast Points balance
- Corporate client details: company name, department, and workplace contact information
- Athlete Chef Agency clients: household details, dietary and nutrition preferences, and schedule information necessary to deliver the service
- Communications: emails, messages, and call notes relating to enquiries, quotes, orders and bookings
- Technical data: website usage data such as IP address and browser type
3. Special category data
Dietary requirements can reveal information about health (for example allergies or medical conditions) or, occasionally, religious belief (for example halal or kosher requirements). This is special category data under UK GDPR. We only collect it where necessary to prepare food safely and appropriately, we use it solely for that purpose, and we do not share it beyond what is needed to deliver the order or event.
4. Why we use your data and our legal basis
- To take, confirm and fulfil orders and bookings (performance of a contract)
- To manage allergens and dietary needs safely (performance of a contract, and vital interests or explicit consent where special category data is involved)
- To send order confirmations, delivery updates, quotes and invoices (performance of a contract and legitimate interests)
- To run your account and Roast Points rewards (performance of a contract)
- To tell you about offers and new menus, where you have opted in (consent)
- To meet our legal, accounting and tax obligations (legal obligation)
- To keep our website and services secure and prevent fraud (legitimate interests)
5. Who we share data with
We share personal data only where necessary to deliver our services, including with:
- Payment processors (Stripe), to take payment
- Our courier (DPD), who receives your name, delivery address, phone number and email to deliver your order and send tracking updates
- Our website host (Hostinger), which stores the website and its order data
- Wholesale suppliers, where an order requires delivery coordination
- Subcontracted chefs or event staff, limited to the details needed to work an event safely
- Professional advisers such as our accountant, where needed
- Corporate clients or their platforms (for example Togather or AddToEvent), where a booking was made through them
We do not sell personal data.
6. Cookies
This website uses essential cookies to keep your basket, log you in and take payment securely. We do not use advertising cookies. If we add analytics or marketing cookies in future, we will ask for your consent first.
7. International transfers
Where any supplier or platform we use stores data outside the UK, we make sure appropriate safeguards are in place, such as the UK International Data Transfer Addendum or adequacy regulations.
8. How long we keep data
- Order and booking records: up to 6 years, to meet accounting and tax requirements
- Dietary and allergen notes: deleted once no longer needed for the order or event, unless you are a repeat customer and ask us to keep them
- Website accounts: until you ask us to close your account
- Marketing consents: until you withdraw consent
- Athlete Chef Agency client records: for the length of the engagement plus 6 years
9. Your rights
Under UK GDPR you have the right to access the personal data we hold about you, correct it, ask us to delete it where applicable, restrict or object to certain processing, receive a portable copy, and withdraw consent at any time where consent is our legal basis. To exercise any of these rights, contact us using the details above. You can also complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
10. Security
We use appropriate technical and organisational measures to protect personal data, including restricted access to order and payment systems and secure storage of documents containing dietary or health information.
11. Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last revised.
12. Contact us
Official ChefMagz Ltd, 3rd Floor, 86-90 Paul Street, London, England, EC2A 4NE
Tel: 07873895811
Email: help@roastedbychefmagz.co.uk
